DUE TO THE ONGOING COVID-19 GLOBAL PANDEMIC, SHIPPING DELAYS ARE EXPECTED. WE HOPE YOU UNDERSTAND. THANK YOU FOR YOUR PATIENCE

FAQs | Neshuma

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

All the items are custom made and it takes 3-5 days to make them finished. Delivery usually takes additional 10-12 days. During the holidays production times may increase.

CAN I RETURN MY ITEM?

We want you to feel confident when shopping at Neshuma. If you are not completely satisfied with your purchase, you may return it for a full refund (minus any shipping charges) within 65 days of the original shipping date.

The item must be returned in a new and unworn condition.

You will be responsible for the return shipping cost.

TO REQUEST A RETURN:

Please contact us at neshumacreations@gmail.com to request a return. 

DO YOU SHIP INTERNATIONALLY?

Yes! We ship internationally!

You should see your country during a checkout, if not please contact us at neshumacreations@gmail.com

Please note that as the buyer you are responsible for any taxes or fees that may be imposed on your package by customs in your country.