FAQs | Neshuma
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
All the items are custom made and it takes 3-5 days to make them finished. Delivery usually takes additional 10-12 days. During the holidays production times may increase.
CAN I RETURN MY ITEM?
We want you to feel confident when shopping at Neshuma. If you are not completely satisfied with your purchase, you may return it for a full refund (minus any shipping charges) within 65 days of the original shipping date.
The item must be returned in a new and unworn condition.
You will be responsible for the return shipping cost.
TO REQUEST A RETURN:
Please contact us at firstname.lastname@example.org to request a return.
DO YOU SHIP INTERNATIONALLY?
Yes! We ship internationally!
You should see your country during a checkout, if not please contact us at email@example.com
Please note that as the buyer you are responsible for any taxes or fees that may be imposed on your package by customs in your country.